Pacific Mountain Mens Dual-Suspension Tuscon Bike line

great bike. This really is a great bike for the price. I have had Pacific Tuscon Mens Dual-Suspension Mountain Bike (or should i say my 12 year old has had it) for 3 months and have had no problems at all. It was a cinch to assemble and adjusts really easily. A little heavy, but it isnt being used for the tour de france!

Beware of hidden costs!. The bike itself is great. The problem is that Pacific attempts to pre-assemble most of it and in doing so damaged the rear tire and didn’t do the installation correctly causing a serious safety hazard. It cost me $85 to have the bike re-assembled properly and to have the tire replaced. I called Pacific and they basically snubbed me saying they weren’t going to reimburse for any labor costs, which was most of it. I was furious. If I had known about the added cost up front I never would have mail ordered a bicycle and would have simply gone shopping locally. Buyer beware!

Too MuchTrouble for Price. This bike was purchased for my son to use at college; getting around an urban campus. The campus has bike lanes, so no real mountain terrain to challenge the bike’s workmanship. However, unlike the ‘easy to assemble’ claim, he had to take the bike to a bike shop to have it assembled. After riding the bike for less than a week, the bike pedal broke off. No, my son does not weight 300lbs. After the company sent a replacement pedal, which had to be taken to to the bike shop again for assembly…..He now has no brakes. After riding the bike for a couple of weeks, pressing the brakes to the max level in order to stop, he’s decided the bike is not worth any more trips to the bike shop or his safety. Unfortunately we have missed the return date, and it is not easy to box up a bike and return it. So, needless to say – this is a learning experience. Some things just should not be purchased on-line.

Comments are closed.